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Resume

Experience

2022 - Present

Training Developer

  • Collect data to improve training development and performance

  • Conduct virtual training for new hires or newly promoted employees

  • Created training modules for Caregivers to help better understand their responsibilities and patient care

  • Analyze training techniques to help improve a virtual training and training modules

  • Prepare OKRs for company owners and create SOPs for company employees

  • Troubleshoot course issues from inside company platforms 

  • Develops training schedules; develops course content and coordinates the development of training aids.

  • Responsible of grading course material and inputting results into the company platform 

Caring Senior Service

San Antonio, Texas

2010-2018

Training Supervisor

  • Managed full-cycle human resource operational activities to maximize HR employee performance.

  • Facilitated learning and development programs and initiatives resulting in advancement opportunities for employees.

  • Identified operational weaknesses to improve or innovate people, programs and processes.

  • Handled sensitive employee and company information with highest level of confidentiality and discretion.

  • Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.

  • Managed training calendars to inform participants of upcoming training session topics and dates.

  • Prepared reports to track employee progress and recruitment needs for future training.

Participated and attended meetings or seminars to obtain information for use in training programs or to inform management of training program status.

Unitesd States Army

Fort Bragg, North Carolina

Education

2023 - Present 

Lamar University

- Clinical Mental-Health Counseling

Masters Degree

Beaumont, Texas

2021 - 2022

Arizona State University

- Masters in Forensic Psychology 

- Member of Psi Chi International Honor Society

- GPA: 3.85

Masters Degree

Tempe, Arizona

2019 - 2021

University of Martyland 

- Bachelors in Psychology 

- Member of Pi Gamma Mu Honor Society

- GPA: 3.6

Bachelors Degree

Maryland

Professional skillset

Dependability

Attention to Detail

Employee Engagement

Problem Solving

Languages

English (native)

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